Customer Service in a ‘Yes!’ Church?
We all love good customer service. Whether it’s in a store and you’re looking for a particular item or you’re calling the 1-800 number because an appliance isn’t working just right, the more friendly and helpful the person we’re speaking with is, the happier we are and the more faithful we tend to be to that brand.
So why should church be any different? We may not label it “customer service,” but it plays a large role in how people respond to the church. In this article, Greg Anderson teaches us how the fundamentals of customer service can be applied to the typical interactions seen at church.