November 17, 2014 Vicki Ohlerking

November 17 2014

“You can have a good church, or you can have a great church. It’s a lot more fun to have great.” – Lee Cockerell

Lee Cockerell retired from his position as Executive Vice President of Operations at Walt Disney World Parks and Resorts in 2006. In this session at this year’s Seeds Conference, he spoke about 39 rules of customer service – something his company is so well-known for. Lee’s teaching will open your eyes to some incredibly useful perspectives on how your church serves the people of your community and how you serve your team.